Customers reporting problems opening projects

Incident Report for Descript

Resolved

This incident has been resolved.

Posted Oct 19, 2022 - 13:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2022 - 12:56 PDT

Investigating

We are receiving reports that customers are seeing errors when trying to open projects. We are investigating the issue

Posted Oct 19, 2022 - 12:28 PDT

This incident affected: Descript Web and Project and media sync.