Descript Status

All Systems Operational

Descript Web Operational

Project and media sync Operational

Transcription Operational

Cloud AI Operational

Publishing Operational

Accounts Operational

Infrastructure Operational

Google Kubernetes Engine Operational

Stripe Operational

PubNub Operational

User Authentication Operational

SparkPost Operational

Slack Apps/Integrations/APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

Database maintenance

Completed - The scheduled maintenance has been completed.
Aug 2, 07:48 PDT

Verifying - Verification is currently underway for the maintenance items.
Aug 2, 05:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 04:00 PDT

Scheduled - We are performing some database maintenance. We expect most online and web features to be unavailable during that time, including transcription, creating projects, syncing edits, publishing, Overdub, Studio Sound, creating or updating accounts and plans, etc.

Editing existing projects offline will continue to work, but changes will not sync until after maintenance is finished.
Jul 19, 16:12 PDT

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

Transcription delays

Resolved - This incident has been resolved.
Jul 28, 11:15 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 10:10 PDT

Update - We are continuing to work on a fix for this issue.
Jul 28, 09:43 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 28, 09:35 PDT

Investigating - Our transcription pipeline is running behind causing transcription delays. Our engineers are investigating and we’ll share another update as soon as we can.
Jul 28, 08:59 PDT

Jul 27, 2022

Transcription issues with non-english languages

Resolved - This incident has been resolved.
Jul 27, 17:26 PDT

Update - We are continuing to work on a fix for this issue.
Jul 27, 15:10 PDT

Identified - Our transcription provider is having issues with non-english languages which is causing some transcriptions to take longer than expected or fail.
Jul 27, 15:07 PDT

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.