Servers are currently experiencing an outage

Incident Report for Descript

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 01:13 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 21, 2022 - 01:13 PDT

Monitoring

The issue seems to have been due to an outage from our Auth provider (https://status.auth0.com/incidents/808fhwf0jb0g). Our systems are back up but since the original downstream outage is still ongoing, we're actively monitoring this issue.

Posted Jun 21, 2022 - 00:06 PDT

Investigating

Servers that power several cloud-based features like transcription, search, and publishing are currently down. Engineers are investigating the issue

Posted Jun 20, 2022 - 23:30 PDT

This incident affected: Cloud AI, Publishing, and Transcription.