White Glove transcription is having issues
Incident Report for Descript
All affected transcriptions have been restarted successfully.
Posted Apr 12, 2022 - 17:43 PDT
We have identified some jobs that are still pending. We are working on a fix to complete them. New white glove transcription jobs are being properly handled.
Posted Apr 12, 2022 - 10:25 PDT
A fix has been implemented and we are monitoring the results.
Posted Apr 12, 2022 - 10:14 PDT
We are investigating an issue with White Glove transcription. Automatic transcription is not affected by this.
Posted Apr 12, 2022 - 09:30 PDT
This incident affected: Transcription.