Affected components
Updates
Resolved
All affected transcriptions have been restarted successfully.
Wed, Apr 13, 2022, 12:43 AM
Monitoring
We have identified some jobs that are still pending. We are working on a fix to complete them. New white glove transcription jobs are being properly handled.
Tue, Apr 12, 2022, 05:25 PM(7 hours earlier)
Monitoring
A fix has been implemented and we are monitoring the results.
Tue, Apr 12, 2022, 05:14 PM(10 minutes earlier)
Investigating
We are investigating an issue with White Glove transcription. Automatic transcription is not affected by this.
Tue, Apr 12, 2022, 04:30 PM(44 minutes earlier)