Transcriptions are currently failing for some cutomers

Incident Report for Descript

Resolved

The issue is resolved and transcriptions on new files succeed. Previous failures will be retried shortly

Posted Jul 12, 2022 - 12:13 PDT

Update

We are continuing to investigate this issue.

Posted Jul 12, 2022 - 11:16 PDT

Investigating

We are currently investigating this issue and expect to have an update shortly.

Posted Jul 12, 2022 - 11:15 PDT

This incident affected: Transcription.