Live transcription is not processing new recordings

Incident Report for Descript

Resolved

This incident has been resolved.

Posted Dec 13, 2022 - 08:44 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2022 - 08:43 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 13, 2022 - 08:40 PST

Investigating

Transcriptions triggered from Descript recording are not completing. As a workaround, users can re-transcribe the file once recording finishes.

Posted Dec 13, 2022 - 08:15 PST

This incident affected: Transcription.