Exports restricted to 720 resolution
Resolved·Degraded performance

This incident has been resolved.

Tue, Jul 16, 2024, 10:07 PM
(11 months ago)
·
Affected components
Updates

Resolved

This incident has been resolved.

Tue, Jul 16, 2024, 10:07 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Jul 16, 2024, 09:05 PM(1 hour earlier)

Investigating

We are currently investigating an issue that prevents exports higher than 720 on legacy plans. As a workaround, the option to publish and download the file can be used until a fix is implemented. We will update as soon as we have more information.

Tue, Jul 16, 2024, 06:34 PM(2 hours earlier)