Video files appear frozen or low FPS after import

Identified·Degraded performance

We have identified the underlying issue and are working to restore functionality.

Wed, Jul 22, 2026, 05:13 PM

(2 hours ago)

Affected components

01:01 PM

Now

Updates

Identified

We have identified the underlying issue and are working to restore functionality.

Wed, Jul 22, 2026, 05:13 PM

Investigating

We have detected a problem and are investigating the underlying issue.

As a workaround, many users have found success by using Replace File(https://help.descript.com/hc/en-us/articles/10165830016397-Replace-file) to re-upload the file.

Wed, Jul 22, 2026, 01:01 PM(4 hours earlier)